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Medicare Counseling

Tackling the Issue

Our Elder Benefits Specialists (Outreach Caseworkers) are Senior Health Insurance Program (SHIP) certified.  Trained to help educate you on your Medicare choices, assist in Part D or Medicare Advantage Prescription Drug (MAPD) plan enrollments, find ways to help save you money and help you fight appeals or obstacles that may arise.
Explaining the various parts of Medicare, assisting in the understanding of your Medicare Summary Notice (MSN) and True Out of Pocket expense reports (TrOOP), aiding in Medicare appeals and even sorting out your mail, what's important vs. what's not, when it comes to Medicare.
Respite of GAP (when available) Respite helps provide a break for the caregiver by getting a homemaker into the home when needed or even placing the recipient in a facility for a short term (usually no longer than 5 days) stay.
Plan comparisons for Part D Drug Insurance, are prepared using individual information.  Explanation of plan details and ultimately completing the application process for enrollment into chosen plan.
Our Elder Benefit Specialists are a part of the team of SHIP, a program ran through the Illinois Department on Aging (IDOA), which reaches the entire state of Illinois and works with other state SHIP's as well.

Medicare Counseling: Programs

Volunteer Opportunity

Become a SHIP certified volunteer and work with your Lee County Council on Aging!
Just call  815-288-9236

Has Medicare ever intrigued you? Do you like to learn, grow, and teach what you've learned to others? Do you enjoy a meaningful volunteer opportunity? If you answered yes to these questions, then you should call us and ask about our Volunteer opportunites.

Medicare Counseling: Text
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